Christine Jung is President and CEO of Blue Clarity – a Customer Experience and IT Strategy women-owned small business headquartered in Tysons Corner, VA. Since 2010, Blue Clarity has helped federal government and commercial customers discover, implement, and improve their products and services by blending strategy and analytics with customer insights, design and creative thinking.
With over 15 years of experience as a strategy consultant and systems engineer, Ms. Jung has worked for and advised at Gartner, Booz-Allen Hamilton, and Lockheed Martin. She specializes in advising clients on leveraging innovative design thinking methodologies and strategies to build great online user and customer service experiences through business modeling, service design, social media and technology.
Ms. Jung holds a Master’s in Information and Telecommunication Systems from John Hopkins University and a Bachelor’s in Information Systems from Carnegie Melon University. As well as participating in Executive Education at the Hasso Plattner Institute of Design by Stanford University, she also holds certifications in ITIL Foundation v3 and Project Management Professional (PMP).