ABOUT US

About Blue Clarity

We are a team of individual contributors and leaders that bring diverse experiences and expertise in engineering, creative design, and critical thinking to help our customers improve their business. We blend strategy and analytics with customer insights, design and creativity to help federal government and commercial customers discover, implement, and improve products and services. We provide customers with the best possible experience, while tackling some of the toughest problems and delivering tangible results.

Blue Clarity is a Customer Experience and IT Strategy women-owned small business headquartered in Tysons Corner, VA. We are a team of individual contributors and leaders that bring diverse experiences and expertise in engineering, creative design, and critical thinking to help our customers improve their business. We blend strategy and analytics with customer insights, design and creativity to help federal government and commercial customers discover, implement, and improve products and services. We provide customers with the best possible experience, while tackling some of the toughest problems and delivering tangible results.

  • 8a Certified Small Business
  • EDWOSB (Economic Disadvantaged Women-Owned Small Business) –Third Party and Self Certified
  • WOSB (Women-Owned Small Business) –Third Party and Self Certified
  • SDB (Small Disadvantaged Business)

We are passionate about our work and inspired by our team

Our Core Values

Lead with Integrity

Our reputation is important to us and we want people to remember Blue Clarity as trusted partners. “Blue” denotes trustworthiness. “Compass” represents the advice, solutions, and guidance we offer when people are at a decision milestone and need to select a direction or path.

Strive for Excellence

We expect the best out of each other so that our clients and partners get the best out of us. Quality products and services are important to us.

Advocate for the Customer

We campaign for the customer and encourage our customers to gain empathy for their customers. Without the customer insight, It has no purpose and we always want purpose

Learn in Every Environment

We always have something to learn and approach every situation with a learning attitude. As a result, we improve ourselves and others around us.

Help Others in Our Community

Other than helping our clients and business partners achieve their goals, we also help the community around us. As a corporate goal, we conduct one pro-bono project per year, having to do with customer experience, digital strategy, or IT strategy.

Live with Purpose and Enjoyment

We are fun-chasers because we want to have fun in the work we do. We deliver and perform with a purpose, but accidental discovery often leads to great innovation.

What We Do

Strategy

Strategy is extremely important, it provides the vision, purpose, and direction for an organization. We believe that a strategy should provide just enough” documentation to help steer the tactical activities.

Design

Design is not just about graphics, it’s about intentional planning. Design activities will confirm understanding of concepts, will guide the technical build, and will facilitate the discovery of innovative new experiences. Design activities are extremely important especially in a multidisciplinary team.

Technology

Technology is not just about the tools, it’s about the resulting improvement to a client’s products or services. We provide expertise in architecture, systems engineering, and software development.

How We Do It

Define and ask specific business questions, or make specific business observations.

Gain customer empathy and insights to truly understand mission and customer needs.

Understand the problem set and brainstorm solutions using customer insights and the team’s intellectual power.

Understand the constraints and conduct feasibility analysis.

Rapidly prototype and visualize the idea.

Develop strategies, implement new policies and processes, or deploy performance improving technology solutions.

Meet Our CEO

Christine Jung

Christine Jung is President and CEO of Blue Clarity – a Customer Experience and IT Strategy women-owned small business headquartered in Tysons Corner, VA. Since 2010, Blue Clarity has helped federal government and commercial customers discover, implement, and improve their products and services by blending strategy and analytics with customer insights, design and creative thinking.

With over 15 years of experience as a strategy consultant and systems engineer, Ms. Jung has worked for and advised at Gartner, Booz-Allen Hamilton, and Lockheed Martin. She specializes in advising clients on leveraging innovative design thinking methodologies and strategies to build great online user and customer service experiences through business modeling, service design, social media and technology.

Ms. Jung holds a Master’s in Information and Telecommunication Systems from John Hopkins University and a Bachelor’s in Information Systems from Carnegie Melon University. As well as participating in Executive Education at the Hasso Plattner Institute of Design by Stanford University, she also holds certifications in ITIL Foundation v3 and Project Management Professional (PMP).

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